Vessel Systems
Sanitation, freshwater, pumps, bilges, seacocks and onboard plumbing — the systems that make the boat usable day to day.
Describe the symptom — you don't need to work out which system it belongs to.
Toilets that won't flush, vacuum systems that won't hold, odour that survives a pump-out, and blockages.
Tanks that won't empty, macerator faults, venting, discharge valves and leaks.
No water pressure, pumps cycling or running on, leaks and washdown problems.
Water in the bilge, bilge-pump faults, stiff seacocks and through-hull concerns.
Gauges reading wrong, pumps that won't cut out, and the 12V and 24V switching behind them.
Vessel-side assessment, and coordination of licensed specialists where the work requires one.
The most common reason owners call us, and the system most often misdiagnosed.
A marine sanitation system is a loop, not a fixture. The head, the flush-water supply, the vacuum generator or discharge pump, the hoses, the holding tank, its vent, the level sender, the macerator and the discharge valves all depend on each other — which is why a fault in one part shows up as a symptom somewhere else entirely.
A smell that won't clear after a pump-out can have a cause the pump-out was never going to address. A head that won't hold vacuum can be a seal, a valve, a hose or a switch. A tank reading full when it's empty can be telling you about the sender rather than the tank. That's why the job starts with diagnosis rather than parts.
What we work on: VacuFlush systems, vacuum generators, toilet pumps, macerators, holding tanks, level switches and senders, valves, sanitation hoses, freshwater flush supply, and the associated 12V and 24V controls and switching — plus leaks, blockages, component replacement and full system diagnosis.
We work on VacuFlush and other marine sanitation systems. Gold Marine Solutions is not a Dometic dealer or authorised service centre.
You can describe the symptom perfectly and still not know who to ring. The toilet won't flush — is that a plumber? The bilge pump isn't running — is that electrical? The taps have gone quiet — is that the pump or the switch that runs it?
A fault that looks like plumbing can turn out to be a switch, a supply fault or a control circuit, and one that looks electrical can turn out to be a blocked hose. Because these systems combine plumbing with 12V and 24V controls, we check both sides from the start.
You don't need to identify the correct trade before contacting Gold Marine. That's our problem to sort out, not yours.
Work out the symptom. We'll work out the system.
Sanitation and VacuFlush technical work, including 24V troubleshooting and vacuum-generator work.
Tell us what the boat is doing and where it's berthed, and we'll come back with a time and a quote. You don't need to diagnose it first.
Hoses, seals and pumps have a service life, and these are problems that are easier to deal with before they stop you using the boat. Ongoing technical management tracks that across the whole vessel. Vessel Management →