Privacy Policy

Last updated: April 2026

Gold Marine Solutions ("we", "us", "our") is a mobile marine mechanical service based on the Gold Coast, Queensland, Australia. This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information when you contact us or use our website:

Name, phone number, and email address
Suburb or location (to provide our mobile service)
Details about your vessel (to provide quotes and services)
Information you provide in quote request forms or messages

We also collect anonymous website usage data through Google Analytics (see Section 4).

2. How We Use Your Information

We use your personal information to:

Respond to quote requests and service enquiries
Schedule and carry out marine mechanical services
Send invoices and follow up on completed work
Contact you about your service history if relevant

We do not use your personal information for marketing without your consent, and we do not sell your information to third parties.

3. How We Store and Protect Your Information

Your information is stored securely. Quote form submissions are processed through Netlify (netlify.com), a secure website hosting platform. We do not store card or payment details.

We retain customer information for as long as it is needed to provide services or as required by Australian law.

4. Google Analytics

Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymous data including pages visited, time on site, and approximate location (city level). This data does not identify you personally. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

5. Third-Party Links

Our website links to Facebook, Instagram, WhatsApp, and Google. We are not responsible for the privacy practices of these third-party platforms. Please review their privacy policies separately.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information (where it is no longer required)

7. Contact Us

For any privacy-related questions or requests, please contact us:

8. Changes to This Policy

We may update this policy from time to time. The current version will always be available at goldmarinesolutions.com/privacy.html.